What Our Experts Say
We absolutely love the quality and finish of this mattress protector, Wool Room offer beautiful products with all natural breathable wool from the Chatsworth estate.
Free delivery expected within 14 working days
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Need help with your selection?
Give our trusted sleep experts a call on 01935 423 596
The Wool Room Deluxe mattress protector provides a temperature-regulating natural layer to your mattress, as well as keeping it fresh and adding a protective barrier. This mattress protector is hand-crafted from 250gsm of traceable and machine-washable British wool, combined with an organic cotton outer cover to provide the most natural night's sleep.
Not only is Woolroom's Deluxe range sustainable, renewable, biodegradable and machine washable, now it's also fully traceable!
There are great qualities and benefits of using wool in bedding, so the Wool Room focus has always been on buying the right kind of wool. But with the introduction of Woolroom traceable wool, they can now offer definitive proof of the sustainable, ethical nature of their washable mattress protectors - right back to the very farm.
With traceability, Woolroom can guarantee that the wool they sell has been grown responsibly, the sheep have been looked after and the land well managed; but most importantly, that British farming communities are being supported with every one of their wool protectors.
It is impossible to make a wool product machine washable without using some form of treatment on the fibre. The process is complex and requires much skill and knowledge, which is why it has taken Woolroom over a decade to perfect a range that performs flawlessly, without losing any of the quality or performance that customers expect from Woolroom products.
Ordinarily, when you wash wool the moisture, heat and movement in the machine will cause it to felt and shrink. You might get lucky and get away with a single delicate wash, but over time the natural fibres in your wool mattress protector will start to damage and clump beyond repair. So how do you overcome this? The British wool they use is bathed in a chlorine solution, which smooths out the natural barbs and protects it against this damage.
The solution is then thoroughly rinsed out of the fibre (twice!) before it's added to their luxurious wool mattress protectors.
Give our trusted sleep experts a call on 01935 423 596 and we'll be happy to answer any questions you may have.
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Every product you purchase from The Bed Specialist comes with its own extensive Guarantee or Warranty. Please refer to the documentation you recieved with your purchase for the length of this cover. If no documentation is provided with a particular item then please always get in touch with our team to discuss your concerns and we will do what we can to help.
Your Guarantee and/or Warranty is dealt with through us at The Bed Specialist - and not direct with the manufacturer. We will act on your behalf in the event of a fault or complaint.
In the event of a fault or complaint please email us with your original invoice number and date of purchase with your concerns to [email protected] and one of our team will do our best to reply within 48 hours.
Alternatively you can contact us by logging in to your customer area and submitting a request for information via the query form provided.
For most items delivered via our own in house delivery service, delivery and installation is included free of charge. However there are a few exceptions. Items where customer self-assembly and/or installation is required include:
We charge a fee of £50 for the assembly of all:
This list is not all encompassing, and will vary from time to time as our ranges and products change. To help you we try to indicate where self-assessment is required. If you wish to engage an independent fitting service we may be able to assist you. Any suggestions we make, however, are not for companies directly linked to The Bed Specialist. You may wish to employ a tradesman of your own choice. In all cases additional local charges will apply.
You will be contacted in advance by our delivery team, who will advise the day we are next delivering to your area. Assuming your goods aren’t self-assembly, we will position the furniture as directed and remove all packaging materials – unless you wish to keep them. Please make sure all access points are clear of obstacles. You should also ensure there is someone in your property to receive and sign for the furniture.
If you have accepted the delivery slot and we have contacted you to let you know the approximate time of delivery and you are not there when we arrive, we will be unable to leave your furniture and it will be returned to our warehouse. A member of the delivery team will contact you to arrange a further delivery date. There will be a re-delivery charge to be paid prior to dispatch and this will vary depending on your postcode and our availability.
Yes, in the main we can, we charge £50 per mattress or £75 per complete divan bed set including mattress and two halves of a base on a like for like basis. Provided your order is being installed by our own delivery team we can remove the old furniture you are replacing. Where we can, your old bed or mattress will be recycled or donated to charity. Extra items can not be disposed of.
Exceptions include:
If you are having difficulties disposing of your old furniture perhaps your local council may be able to assist you? Refusal to dispose of damadged or soiled products is solely at the discretion of our delivery team.
If you have any further questions on this subject you are welcome to contact us at any time either through the store, by e-mail on [email protected] or telephone on 01935 423 596 for further assistance.
Yes we can, for specified orders we can hold goods for a period of four weeks from receipt to our warehouse or courier without charge during that period. After four weeks customers will be charged storage relevant to the goods ordered and the duration of time held. The balance of the order must be paid in full after four weeks with risk of loss of the deposit or balance of the order against the cost of storage.
Customers will be contacted by phone or email to be advised of the charges.
When ordering furniture it is important to check that it will fit into your house and your room. Please check the width and height of all doors, halls, stairways, landings and the space it has to go into carefully. Please refer to our Online Measuring Guide. If the worst happens and it really won’t fit in, we will do our utmost to help you come up with an alternative. Non standard and special orders can not be returned in this instance. We will charge a minimum re-delivery charge of £50 when access is sorted. e-mail us at [email protected] or phone us on 01935 423596 for further assistance.
We offer Free Nationwide home delivery on every item purchased through our website and in our showrooms excluding some postcodes listed in the delivery and recycling information pages.
There is enhanced delivery options if you wish for a more comprehensive delivery service and the full breakdown of each service we offer is detailed below;
Free Delivery
We can deliver any item for free to the door and position any items securely in a safe place.
Bespoke Delivery is £60
Two-man service to your room of choice and the packaging removed for you to recycle.
Premium Delivery is £120
Two-man white glove service to your room of choice, items assembled and the packaging removed and recycled by us.
Recommended for all divan beds and heavier items such as furniture and ottoman storage bedsteads
Please note - You will be asked to select the preferred delivery option when at checkout. Free delivery is automatically selected.
We absolutely love the quality and finish of this mattress protector, Wool Room offer beautiful products with all natural breathable wool from the Chatsworth estate.
We've been an independent family run business since 1965, you can be confident we will take great care of you and your new furniture. Dont just take our word for it - read what our customers are saying here!